Shipping Policy
At Fai Days Beauty Salon, we aim to ensure that your beauty products reach you in a timely and secure manner. Below is an overview of our shipping policy, which details how we handle orders, processing times, shipping rates, and delivery options.
Processing Time
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Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
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Delays: While we strive for prompt delivery, unforeseen circumstances such as high order volumes or postal service delays may extend the shipping timeline. If there are significant delays, we will notify you via email or phone.
Shipping Rates & Delivery Times
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Standard Shipping: Our standard shipping method typically takes 5-7 business days for delivery, depending on your location. Shipping rates will be calculated at checkout based on your order total and destination.
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Expedited Shipping: For faster delivery, we offer expedited shipping options (2-3 business days) at an additional cost. These options will be available at checkout.
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Free Shipping: We offer free standard shipping on orders over [amount], which will be automatically applied at checkout.
International Shipping
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At this time, we do not ship outside of [country] or international destinations. If you are located outside of [country], please contact us to discuss potential options.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment and view its progress until it arrives at your doorstep.
Shipping Carriers
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We partner with trusted shipping carriers such as [Carrier Name] and [Carrier Name] to ensure your package is delivered safely and on time.
Delivery Issues
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Incorrect Address: Please ensure that the shipping address you provide is correct. We are not responsible for deliveries to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply.
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Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at [your contact email/phone]. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.